Privacy Policy

1. Introduction

examinerhq ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to connect with flight instructors and designated pilot examiners.

2. Information We Collect

Account Information

When you create an account, we collect:

• Name and email address (via Google Sign-In)
• Profile picture (optional, from Google or uploaded)
• Role (student, CFI, or DPE)

Profile Information

CFIs and DPEs may provide additional information including:

• Contact information (phone, public email)
• Location and home airport
• Certifications, ratings, and experience
• Hourly rates and availability
• Bio and training philosophy

Usage Data

We automatically collect information about how you use our Service, including pages visited, search queries, profile views, and booking activity. This helps us improve our platform.

3. How We Use Your Information

We use your information to:

• Provide and maintain our Service
• Connect students with CFIs and DPEs
• Process bookings and subscriptions
• Send notifications about bookings and account activity
• Improve our platform and develop new features
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing

We share your information in the following circumstances:

• Public Profiles: CFI and DPE profile information is visible to other users
• Bookings: When you book with an instructor, they receive your contact information
• Service Providers: We work with third parties who help us operate our Service
• Legal Requirements: When required by law or to protect our rights

Third-Party Services

We use the following third-party services:

• Google: For authentication (Google Sign-In)
• Polar: For subscription payment processing
• Convex: For data storage and backend services

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@examinerhq.com.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our Service. We may retain certain information as required by law or for legitimate business purposes.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.